This copy defines the intended structure only. A qualified legal professional must confirm the controller details, jurisdictions, lawful bases, retention periods and all final wording before publication.
1. Overview
This policy explains how Omni Vitality handles personal information when you visit the website, contact Katia, subscribe to communications, download resources, book a call, consultation or event, or otherwise use the services.
Data controller: [Insert legal entity / trading name, registration details and postal address].
2. Information we collect
Depending on how you interact with Omni Vitality, information may include:
- name, email address, telephone number and location;
- booking, payment and transaction information;
- messages, enquiries and communication preferences;
- website usage, device and cookie information;
- information provided for consultations, programmes, testing or other services.
3. How we use information
Information may be used to respond to enquiries, arrange and provide services, administer bookings and payments, deliver requested resources, maintain records, improve the website, meet professional obligations and send marketing communications where permitted.
Lawful bases
[Confirm applicable lawful bases for each processing activity, such as contract, consent, legal obligation and legitimate interests.]
4. Health and sensitive information
Consultations may involve health information and other sensitive personal data. This information requires additional protection and should only be collected where necessary, through appropriate secure systems and with the relevant legal basis or explicit consent.
[Confirm clinical-record system, access controls, professional retention requirements and emergency/confidentiality exceptions.]
5. Service providers, sharing and international transfers
Personal information may be processed by carefully selected providers supporting booking, payments, email, analytics, hosting, forms, laboratories or professional services. Omni Vitality does not sell personal information.
[List processors, processing locations, transfer safeguards and circumstances in which information may be disclosed by law or professional duty.]
7. Retention and security
Information should be retained only for as long as required for the purpose for which it was collected, professional record-keeping, legal obligations or the resolution of disputes. Appropriate organisational and technical safeguards should be used.
[Insert approved retention schedule and security summary.]
8. Your privacy rights
Depending on where you live, you may have rights to access, correct, delete, restrict or object to processing, receive a copy of your information, withdraw consent or complain to a supervisory authority.
[Confirm applicable jurisdictions, response process and regulator details.]
9. Children and third-party services
[Confirm whether the website or services are directed to children and how parental or guardian consent is managed.] The website may link to third-party services whose privacy practices are governed by their own policies.
10. Changes to this policy
This policy may be updated when services, providers or legal requirements change. The latest version and effective date will be published on this page.
11. Contact
Questions or privacy requests can be sent to [email protected].
Postal address and privacy contact: [Insert approved details].